PRIVACY POLICY

28th September 2024

Introduction.

We sell items online through our website yewdenmusic.com and in person via email contact. We take payments through PayPal.


What information will we use and how we will use it?

If you place an order via the Yewden Music website, you will be passed to PayPal.com for payment processing. Through this process, we will have access to your name, email, telephone and postal address. We require these to fulfil your order. This personal data which is passed to us via PayPal.com will be retained in order for us to answer any queries with regards to delivery or payment disputes. The legal basis for collecting this data is 'contractual'.


If you place an order with us via email, we have access to the information you provide us; in most instances name, postal address, email and telephone. We require this information to process your order. The legal basis for collecting this data is 'contractual'. When purchasing via email, you will be billed through PayPal.com. Any data collected will be retained in order for us to answer any queries with regards to delivery or payment disputes. The legal basis for collecting this data is 'contractual'.


We do not accept orders via telephone.


Who do we share data with?

All data is treated as confidential and we do not share personal data with anyone, unless legally required to do so; if requested by the police or HMRC for example.


Your choice and rights.

You have the right to know what information we hold about you, to correct that information or request that the information be deleted. You have the right to restrict how that information is used and shared. If you are concerned about how your information is used, please contact Yewden Music by email:  or by telephoning: +44 7513959017. 


You also have the right to complain to a supervisory authority if you think your data has been collected, used or shared inappropriately. In the United Kingdom this is the Information Commissioners Office (ICO) contactable at www.ico.org.uk.


How long do we keep your data?

If you are a distributor of our products, we will keep your personal data for as long as you continue to order from Yewden Music or request that data is removed. If you are non-commercial consumer, then your data will only be kept for as long as is required to process your order - this does not effect / alter the data retention policy of PayPal.com.


Service Providers

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Links to the Privacy Policies for third-party data processors names in this document.

Paypal.com


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